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Refund Policy

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Refund Policy

At Booming Bulls Merchandise, customer satisfaction is our priority. We offer a hassle-free refund policy to ensure that our customers feel confident when making a purchase with us. Please read the details below:

Eligibility for Refunds:

* Damaged or Defective Products: If the product you receive is damaged or defective, you are eligible for a full refund. Please contact us within 7 days of receiving the product.
* Non-Receipt of Product: In case your product has not been delivered within 30 days of purchase, you are eligible for a refund.
* Non-Eligible Products: Due to the nature of our products, trading cards, and journals are non-refundable unless damaged or defective. Custom products or digital downloads are not eligible for refunds.

Process for Refunds:

* To request a refund, please email our support team at [insert support email] with your order number, a description of the issue, and any relevant photos of the product.
* Once your request is received, we will inspect the issue and notify you of the status of your refund.
* If approved, refunds will be processed, and a credit will be applied to your original method of payment within 5-10 business days.

Late or Missing Refunds:

*If you haven’t received a refund within the stated time, first check with your bank or payment provider. There is often a processing time before a refund is posted.
If you’ve done this and still have not received your refund, please contact us at [email protected]